Calling All Creators ... You Dont Want to Miss This
almost 4 years ago
– Tue, Apr 13, 2021 at 09:02:34 AM
Hey Backers,
Believe it or not, we just launched our 11th Kickstarter Campaign. So many of you keep coming back again and again to support us and YOU are the reason NOMATIC keeps innovating and thriving.
If you are a creator and need a new camera bag, or if you are not a creator and just need a new everyday bag, I suggest you check out our campaign and consider supporting us. If you have WAY too many bags already… we get it. BUT, could this be the one bag to rule them all?
Click the picture below to have a look and decide for yourself:
💥THE NAVIGATOR SERIES💥 - NOW LIVE ON KICKSTARTER
almost 5 years ago
– Tue, Apr 14, 2020 at 08:28:47 PM
Thanks and Wrap Up.
about 5 years ago
– Thu, Dec 19, 2019 at 11:12:00 PM
Hey Backers,
We just wanted to post an update to close out this campaign and send a big thank you for your support…. So THANK YOU!
Everyone who has filled out their survey should have received their products by now. If you haven't, the best way to get a hold of us is email. We have created an email specifically for Kickstarter requests: [email protected] - Please don't comment here on kickstarter, or post on our social channels with specific questions. By sending us an email, it starts a ticket and we are able to keep it all in one place to make sure your concerns are resolved.
This has been a crazy experience for us dealing with all the tariff constraints shipping out of China. We are aware this has caused a few headaches on shipping times and not getting all of the items in your rewards. We are so sorry if this affected you and we are doing our best to make it right. Please have patience with us. We will make sure you all get the rewards you deserve.
It has been fun to see your detailed reviews and feedback. We are constantly taking notes and applying changes where it makes sense to improve these products in the future. This is why we LOVE Kickstarter!
For those of you that have not received your orders or tracking numbers, chances are you have not completed your survey. Please make sure to take this survey so that we can have your shipping address. If you are not sure if you have completed your survey yet, you can check the status of your survey in the following link:
https://nomatic-roller-luggage.backerkit.com/
If your status says “incomplete” you will need to finish your survey completely before we will be able to ship your order out.
We are doing our best to handle all customer service requests as we receive them. But we are not perfect. Please have patience :) If you have completed your survey and still don't have a product or tracking number, please email us at: [email protected].
Thanks for your continued support,
-The NOMATIC Team
P.S.
Our friends from Klos Guitars just launched a cool new project and brand:
Skill Board makes a game-changing balance board that you ride on a ball, challenging your core strength and balance in a 360 degree range of motion. Check out their super early bird rewards!
Final Shipping Update for NOMATIC Roller Luggage
over 5 years ago
– Mon, Oct 28, 2019 at 04:55:59 PM
Hey Backers,
As of October 21st, all surveys were locked and submitted to our warehouses! Our team cannot make any changes to your pledge at this time which includes changing the shipping address, adding on additional products, or changing the chosen reward level.
If you have not filled out your survey please do this ASAP or your shipment may be delayed.
SHIPPING TIMES:
North and South America – All rewards will ship the first two weeks in November. Please don’t email us asking where your shipment is :) you will get a tracking number for each luggage piece you ordered before November 15th... If not, feel free to email us after that shipping window at [email protected] and we will do our best to take care of you.
Rest of the world – Carry-on Classic and Check-In’s will ship the first two weeks in November BUT Carry-on Pro’s will ship out separately towards the end of November. Please note that because of the delay in the Carry on Pro’s shipping internationally, they will ship separately with a separate tracking number. Our hope is that they ship the last week in November, but with that week being the busiest shipping season of the entire year, there is a small chance they ship out the first week of December.
In the end, we are going to do everything we can to make sure everyone gets the rewards they deserve in November as promised, but please be patient with us, shipping times are sometimes out of our control.
We appreciate your patience and support!
- The NOMATIC Team
Must Read - Regarding Shipping Your NOMATIC Luggage
over 5 years ago
– Tue, Oct 22, 2019 at 02:59:13 AM
Hey Backers,
Please read this ENTIRE update as there is some important shipping information (especially if you are international and selected the Carry-On Pro)
Great news, all the rewards are on the water from our factories and will be arriving in warehouses all over the world in the coming weeks. It's looking like all shipments will be sent out in the month of November as we originally promised... WOOHOO! Here are the specifics:
North and South America – All rewards will ship the first two weeks in November. Please don’t email us asking where your shipment is :) you will get a tracking number for each luggage piece you ordered before November 15th... If not, feel free to email us after that shipping window at [email protected] and we will do our best to take care of you.
Rest of the world – Carry-on Classic and Check-In’s will ship the first two weeks in November BUT Carry-on Pro’s will ship out separately towards the end of November. Please note that because of the delay in the Carry on Pro’s shipping internationally, they will ship separately with a separate tracking number. Our hope is that they ship the last week in November, but with that week being the busiest shipping season of the entire year, there is a small chance they ship out the first week of December.
In the end, we are going to do everything we can to make sure everyone gets the rewards they deserve in November as promised, but please be patient with us, shipping times are sometimes out of our control.
- Quick side note, Backerkit surveys will be locked down tonight!
Last, but most definitely not least, If you haven’t already heard, we just launched a line of Camera Bags with Peter McKinnon here on Kickstarter:
If you travel with a camera, we have created the perfect travel photography ecosystem for you.
We wanted to say THANK YOU to our past Kickstarter backers, so this is the LOWEST PRICE we will offer on these bags… EVER!
CLICK HERE to check them out! Thanks for your support and we can’t wait to get this roller luggage in your hands next month as soon as we can.
- The NOMATIC Team
